Privacy Policy
When accessing this page and its content, submitting information to this website, whether as a registered user or not, you are obliged to fully comply with the following terms and conditions. If you do not agree, in part or in full, with the terms and conditions listed, you will not be able to use it.

1- Our Commitment

This Privacy and Data Protection Policy was drawn up in accordance with national and European legislation in force on the protection of natural persons against the processing of personal data and on the free movement of such data (Law no. 67/98, of 26 October and Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016). It describes how this website collects, processes and uses personal data from its users, as well as users’ rights in relation to such processing and how to exercise them.

2- What is Personal Data and what type of data is processed?

The term “personal data” includes information relating to an individual, identified or identifiable, directly or indirectly, in particular by reference to an identifier such as name, identification number, location data, electronic identifiers or elements specific to their physical, physiological, genetic, mental, economic, cultural or social identity. Within the scope of this Privacy Policy, personal data refers to information such as your name, date of birth, email, address, IP address or telephone number, among others. We guarantee that the personal data you provide when using this website will be treated only in the manner described here and for the purposes mentioned here.

Below we present a description of the type of data we collect, the processing to which they are subject and also the usefulness they represent for the services we provide. At the end of the text, it is also possible to consult the rights of opposition, information, access, portability, rectification and deletion of data.

3- How do we collect your personal data?

Some of the services on this site do not require any form of registration, allowing you to visit them without telling us who you are. However, there are several services and functionalities that necessarily require the provision of personal data. In these situations, if you choose to refuse to provide the requested data, it may not be possible to fully access the services in question, as well as obtain responses from us, other users of the website and the entities concerned. sotubo.com will only use personal data when they are made available by their holders, for the purposes provided to them and always with the consent of their holders.

3.1 Internet access data

By accessing sotubo.com, a set of computer data is automatically collected, which is temporarily recorded in its own files, and is also automatically deleted after a certain period. The collection of this data has purely technical objectives, such as connection configuration, system security, technical network administration and website optimization. The data in question are:

– IP address of the requesting processor;

– Date and time of access;

– Name and URL of the downloaded file;

– Volume of data transmitted;

– Indication whether the transfer was successful;

– Identification data from browser software and operating system;

– Website from which you accessed our website;

– Name of the Internet service provider.

Personal data is requested in the following menus:

3.1.1 User Registration

To register on Sotubo.com, you must click on the “My Account” icon and follow the other instructions. Reading and expressly accepting the website’s Terms and Conditions of Use and the Privacy Policy is a mandatory requirement to complete your registration. This form requests some personal data, such as your name, email address and password.

After registration, the user will have access to their data for consultation, rectification and modification. The choice of username and password is the sole responsibility of the user, guaranteeing the confidentiality of their data. The collection of this data aims to create and manage your registration profile, to simplify and improve your experience using the website. If you do not wish to provide the requested data, it will be impossible to publish complaints and other messages on this website.

3.1.2 Login with Facebook/Google

As an alternative to the login or user registration referred to in the previous point, you can choose to access Sotubo.com through your Facebook / Google registration, if you are a user of these social networks. In this case, Facebook / Google will automatically send to Sotubo.com the personal data contained in your public Facebook / Google profile, your date of birth and your email address. The user can expand or restrict the scope of this data, according to the tool that Facebook / Google provides for this purpose.

4- Complaints

You can make your complaint electronically
Complaints Book: https://www.livroreclamacoes.pt/inicio.

5- Newsletters and News Sotubo.com has a free newsletter service available to its users and visitors. This service aims to provide relevant information to its subscribers in the areas of interest covered by the services provided by Sotubo.com. To take advantage of this service, you must provide your name, gender, date of birth and email address in the field provided for this purpose. You can unsubscribe from the newsletter service at any time by simply sending an email with this request or following the instructions provided at the end of each newsletter.

6- Customer Support We constantly seek to improve our services, so your comments, suggestions and contacts are very welcome. To this end, Sotubo.com offers a direct and simplified contact form in the Help »Support» User Support menu. This form is not intended to register complaints, therefore complaints sent through this channel will not be published. Here you will be asked for some personal data (name, email address and telephone number), just to respond to your contact with a minimum of personalization. This data will not be disclosed to third parties. If you prefer, you can also contact sotubo.com directly at [email protected]

7- Links to other Sites This Privacy Policy applies only to Sotubo.com and not to third-party websites. We may indicate links to other websites that we believe will be of interest to our visitors. However, the connection to these sites only occurs through the user clicking on the respective link, and is never automatic. We aim to ensure that these sites meet the highest standards of security and privacy requirements. However, due to the nature of the Internet, we cannot guarantee the privacy standards of websites to which we link or be responsible for the content of these websites, and this Privacy Policy does not apply to any website other than Sotubo.com.

8- Who do we share your personal data with? The personal data you provide during the registration process at Sotubo.com will not be sold, shared or distributed to third parties.

9- How long do we keep your personal data? Without prejudice to other deadlines set out in current legislation, namely in tax, accounting and contractual responsibility matters, the data collected through this website will remain preserved during the user’s registration period, being deleted when the user requests its deletion or its registration, in accordance with the following point.

10- Right to Information, Access, Rectification and Deletion of Data

The data subject has the right to object, at any time, to the processing of their data, particularly for the purposes of direct marketing or any other form of prospecting. It also constitutes the right of the data subject, which we fully recognize, to access and verify personal data concerning him or her, as well as to request its rectification or deletion and also the right to withdraw his or her consent for future use.

You can also request the portability of personal data collected and processed in Registo Loja. This right allows you to receive your data in a structured, commonly used and automatic readable format and store it on a private device for later personal use.

In some of Sotubo.com’s services, as a registered user, it is possible to access, rectify, delete or modify the data collected, directly by the owner.

To obtain information about your personal data, to access it, rectify or delete it or to clarify any other question regarding the use of personal data in our possession, contact the person responsible for processing, identified in the following point, or directly to Sotubo.com via email [email protected].

11- Who is responsible for processing your personal data?

The person responsible for processing personal data collected on Sotubo.com is (add later).

12- How can I complain to the competent authority? If you believe that Sotubo.com has not respected or violated any of your personal data protection rights, you can submit a complaint to the National Data Protection Commission, using the form at www.cnpd.pt.

13- Cookies Sotubo.com may collect and process information about your visit to this website, such as the pages you visit, the website you came from and some of the searches you performed. This information is used by us to help improve the content of the website and to compile aggregated statistics about the people who use the website for internal and market research purposes. Cookies that collect the user’s domain name, Internet service provider and operating system, as well as the date and time of access, may be installed on your computer. A cookie is a small piece of information that is sent to your browser and stored on your computer’s hard drive. Cookies do not harm your computer. You can set your browser to notify you when you receive a cookie, so you can decide whether to accept it or not. However, we would like to inform you that if you do not accept, you may not be able to use all the features of your browser. In collecting and processing the information described in this section, services from external entities may be used.

Sotubo.com uses this technology to measure the responses of visitors to our website and the effectiveness of our online promotional campaigns (including how many times a page is opened and what information is consulted), as well as to evaluate your use of this website. Our analytics services partner may collect data about visitors to our and other websites through these tags/cookies, may report on website activity and may provide additional services relating to website and Internet usage. You may also provide information to other entities if there is a legal requirement to do so or if you hire other entities to process the information on your behalf.